The challenge
Employee turnover had interrupted email, social, and on-site communications. Valuable customer data and prior campaign assets existed, but there was no longer a reliable process for using them.
The approach
TechBoot inventoried the available resources, cleaned and reorganized customer data, corrected inconsistent messaging, and created a standardized campaign calendar for every location.
The outcome
The group regained a repeatable outreach operation and a coordinated way to communicate promotions, community messages, and location-specific updates without relying on one key employee.